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What is volunteering?
This is when you choose to give your time and energy to benefit other people without being paid for it. You could do voluntary work with any kind of organisation, including:

a charity, voluntary organisation or community group
a public-sector organisation, like your local council
a social enterprise supporting your local community, or
a local business.

It’s not volunteering if you:
help out a family member
are given money apart from your expenses, or
are under contract to do it (this does not include any ‘volunteer agreement’ you may have).
You may be given expenses and, in some cases (for example, if you’re volunteering full-time), you may also get a small subsistence allowance for food or travel or both.

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